Privacy Policy

This website www.storewall.com.au is owned by StoreWALL Australia, the trading name for the Koulianos Family Trust.


Information We Collect

We may collect personal and non-personal information, including:

  • Personal Information:
    • Name
    • Email address
    • Phone number
    • Shipping and billing address
    • Payment information (via third-party payment processors)
    • Purchase history
    • Any information you provide through forms, emails, or support requests
  • Non-Personal Information:
    • Browser type and version
    • Device information
    • IP address
    • Pages visited and time spent
    • Referring website

How We Collect Information

We collect your information in the following ways:

  • When you place an order via our website
  • When you subscribe to our newsletter or email list
  • When you fill out a contact form or request support
  • When you browse our website via cookies and analytics tools

How We Use Your Information

We use the information we collect to:

  • Process and fulfil orders
  • Communicate with you about orders, updates, or support inquiries
  • Send marketing emails (you can unsubscribe at any time)
  • Improve website functionality and user experience
  • Comply with legal obligations

Email Communication and Marketing

From time to time, we may send you promotional emails about new products or special offers. These emails are sent via a third-party platform such as Mailchimp.

You may opt-out at any time by clicking the “Unsubscribe” link in any marketing email.


Disclosure of Information

We do not sell your personal information. We may share your information with:

  • Trusted service providers (e.g. couriers, payment gateways, email platforms)
  • Legal or regulatory authorities if required by law
  • Analytics and web hosting providers

All third-party partners are expected to uphold the same level of privacy protection.


Data Security

We implement appropriate technical and organisational measures to protect your information. However, no internet transmission or storage system is 100% secure.


Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep you signed in
  • Understand how you use our site
  • Improve your shopping experience

You can manage cookie preferences through your browser settings.


Your Rights

Under Australian Privacy Law, you have the right to:

  • Access your personal information
  • Correct inaccurate or outdated data
  • Withdraw consent for marketing communications
  • Make a complaint about how your data has been handled

To exercise these rights, please contact us at:
📧 info@storewall.com.au


Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.


Updates to This Policy

This page was last updated: 1/7/25.

We may update this policy periodically. The latest version will always be available on our website with the updated effective date.


Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact:

StoreWALL Australia
📍 Melbourne, VIC, Australia
📧 info@storewall.com.au
🌐 www.storewall.com.au