Privacy Policy

StoreWALL Australia (storewall.com.au)
Last updated: February 2026

StoreWALL Australia (“StoreWALL”, “we”, “us” or “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, store and protect your personal information when you visit or interact with our website: www.storewall.com.au.

1. What Personal Information We Collect

We may collect the following types of personal information:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Company name (if applicable)
• Payment information (processed securely via third-party payment providers)
• Order history
• Enquiry details
• IP address and device information
• Website usage data
• Marketing preferences

We do not knowingly collect sensitive information (such as health data) unless required by law or voluntarily provided by you.

2. How We Collect Your Information

We collect personal information when you:

• Make a purchase
• Request a quote
• Submit an enquiry
• Subscribe to our newsletter
• Create an account
• Contact us via email or phone
• Interact with our website
• Participate in promotions or surveys

We may also collect information automatically through cookies and analytics tools (see Section 7).

3. Why We Collect Your Information

We collect and use your personal information to:

• Process and fulfil orders
• Provide quotes
• Deliver products
• Respond to enquiries
• Provide customer support
• Send order confirmations and updates
• Improve our website and services
• Conduct marketing (where consent is given)
• Comply with legal obligations

We only use personal information for the purpose for which it was collected, or for related purposes permitted under the Privacy Act.

4. Marketing Communications

If you subscribe to our mailing list or enquire about our products, we may send you marketing emails about StoreWALL products, promotions or updates.

You may opt out at any time by:

• Clicking “unsubscribe” in any email
• Contacting us directly

We comply with the Spam Act 2003 (Cth).

5. Disclosure of Personal Information

We may disclose your personal information to:

• Payment processors
• Shipping and logistics providers
• IT service providers
• Marketing and advertising platforms
• Professional advisers (accountants, legal advisers)
• Regulatory authorities if required by law

Some third-party providers (such as cloud hosting, analytics or advertising platforms) may store data outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled in accordance with Australian privacy law.

We do not sell personal information.

6. Payment Security

Payments made via storewall.com.au are processed securely through trusted third-party payment gateways. We do not store full credit card details on our servers.

7. Cookies & Analytics

Our website uses cookies and similar technologies to:

• Enable shopping cart functionality
• Remember preferences
• Analyse website traffic
• Improve performance
• Deliver targeted advertising

We use services such as:

• Google Analytics
• Google Ads (including remarketing)

These services may collect anonymised information about your browsing behaviour. You can manage cookies through your browser settings.

You can also opt out of Google’s remarketing via Google’s Ads Settings.

8. Website Analytics & Advertising

We may use third-party advertising services to display advertisements on external websites after you visit ours (remarketing).

These providers use cookies to serve ads based on previous visits to storewall.com.au.

All data collected is handled in accordance with this Privacy Policy and the relevant third-party privacy policies.

9. Data Storage & Security

We take reasonable steps to protect your personal information from:

• Misuse
• Interference
• Loss
• Unauthorised access
• Modification or disclosure

Security measures include:

• SSL encryption
• Secure hosting environments
• Restricted internal access
• Password protection

While we implement commercially reasonable safeguards, no internet transmission can be guaranteed completely secure.

10. Access & Correction

You may request access to personal information we hold about you.

You may also request correction if you believe the information is inaccurate, incomplete, or outdated.

To make a request, please contact us using the details below. We may require identity verification before processing your request.

11. Data Retention

We retain personal information only as long as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

When no longer required, information is securely deleted or de-identified.

12. Children

StoreWALL does not knowingly collect personal information from individuals under 18 years of age.

If you believe a child has provided personal information, please contact us and we will take steps to remove it.

13. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, technology or business practices.

Updates will be published on this page with a revised “Last updated” date.

15. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact:

StoreWALL Australia
Website: www.storewall.com.au
Email: [email protected]
Phone: 0411280646
ABN: 76415231325